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Frequently Asked Questions

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Why choose Aculog?

How does AcuLog price their services?

How do I send my paper logbooks to AcuLog?

What data do you transcribe?

How long does the average conversion project take?

How to pay for services? 

 


 

 


Why choose Aculog?

At AcuLog, we’re more than just data entry specialists—we’re aviation professionals who understand the industry.

Our U.S.-based team is passionate about helping pilots by auditing and transcribing logbooks with precision and care.

Why spend hours combing through flight records when you can trust experts who speak your language? Our team has both aviation and accounting expertise, meaning we not only transcribe your logbook accurately but also spot mathematical or regulatory discrepancies pilots might miss. If you choose our audit service, we’ll flag as many potential issues as we can before they become a problem.

We’ve helped countless pilots pass interviews, and some of our customers report back that zero logbook questions were asked—because their records were meticulously converted and audited. That’s what drives us.

With our vast knowledge and direct experience with leading logbook programs—including LogTen, ForeFlight, AIROS, Safelog, MyFlightBook, and more —AcuLog makes digitizing and managing your digital flight records effortless. We can even assist with importing data or coordinating directly with your logbook provider.

We’re committed to exceptional service, reasonable turnaround times, and fair pricing.

Don’t let messy logbooks or errors hold you back from transitioning to a digital logbook. Let AcuLog handle the details so you can focus on flying.

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How does AcuLog price services?

Each project is unique; therefore, AcuLog requests that all potential customers submit a quote request form.  Our team will review the inquiry and send a price quote by email. If needed, AcuLog can discuss project details with a customer by email or phone prior to preparing a quote. 

Transcription Services (Essential or Premium):
  • Project Fee
    • Essential averages $100-$150, but can increase for large projects over 3,600 lines. This fee includes our project management time and customer communications.
    • Premium averages $175-225, but can increase for large projects over 3,600 lines. This fee includes our project management time, customer communications, and auditing.
  • Cost per line/entry
    • Essential ranges from $0.24, down to $0.15 (based on volume/complexity)
    • Premium ranges from $0.34, down to $0.21 (based on volume/complexity)
  • *AcuLog has a minimum cost for small transcription projects
    • Essential $225 (up to 500 lines)
    • Premium $275 (up to 300 lines)
Digital Logbook Importing:
  • Flat $75 fee for Logten, ForeFlight, Safelog, MyFlightbook, ZuluLog, and Garmin Pilot users.
  • This is an OPTIONAL service (add-on)
Comprehensive Digital Audit:
  • Range Fee - average cost ranges between $300 and $450 (based on time spent)
Pre-Interview QuickCheck:
  • Flat $150 fee (see services for details)
  • If the customer upgrades to a full audit after a QuickCheck service, $50 of funds paid will be credited towards the cost
Professional Services:
  • Billed at $100 per hour. There is a 1-hour minimum charge, and then we bill in 15-minute increments thereafter. Average assistance is 1-2 hours.
Custom Projects :
  • Flat, Range Fee, or Hourly could apply based on project - contact us for a custom quote
Virtual Logbook Review Sessions:
  • AcuLog offers additional one-on-one assistance with customers who request it. Virtual Logbook Review Sessions are OPTIONAL and billed at $100 per hour. There is a 1-hour minimum charge, and then we bill in 15-minute increments thereafter. Session fees are added to the customer's final invoice. AcuLog utilizes Microsoft Teams to conduct these sessions.
Expedited Service:
  • 50% fee is standard (but subject to an increase up to 100% based on the customer's timeline request). This fee is calculated against the total project cost (not applied to Virtual Review sessions). Expedited service is on a need-basis, and we can not guarantee to offer this service to each customer that requests it.
Late Fees:
  • AcuLog reserves the right to apply a 20% late fee to any final invoice that is >14 days overdue. 
Refunds:
  • A deposit is required to commence work on most projects. Once a deposit has been received and work has begun, deposit payments are non-refundable. If the Customer elects to cancel, pause, or otherwise terminate the project after work has commenced, no refund will be issued under any circumstances. If a deposit has been received and work has not yet commenced (for example, if no project files or required materials have been provided by the Customer to initiate work), any refund request will be considered solely at the Company’s discretion. Approved refunds, if any, may be issued in a partial amount to account for time already spent on administrative setup, project preparation, and customer communications. For services requiring full payment (100%) in advance, such payments are final and non-refundable. Upon receipt of full payment, the Company is obligated to complete and deliver the agreed-upon services, regardless of any subsequent cancellation request by the Customer, as these projects are typically completed within a very short timeframe.

 

(2026 Pricing)

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How do I send my applicable logbook and flight records to AcuLog?

Don’t Mail Your Logbooks

Keep your original logbooks safe—no need to mail them!

With AcuLog’s Web App, you can securely create a client account and upload all applicable records to us digitally:

  • Scan your traditional paper logbooks – Make sure to scan both the LEFT and RIGHT pages together in the same image (see example below). **RECOMMENDED**

  • Or upload pre-scanned logbook PDFs of your traditional paper logbooks, if you already have digital copies.

  • Include any other file types – Digital Logbook Reports (for our audit customers), Company reports, Excel logbooks, CSV files, and more are all supported under "Other Files"

Important: AcuLog does not accept shipments of original logbooks. All uploads must be digital.

sample logbook page
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What data do you transcribe?

AcuLog will transcribe all data required for import, with the exception of remarks, endorsements, and approach types (we do capture quantity of approaches). If a customer requests or simply has less data than a standard logbook or flight log provides, our cost per line will be adjusted accordingly.

Know that any data can be changed or added to an e-file by the customer at any point after transcription is complete.

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How long does the average conversion project take?

Current project timelines are always listed on the front page of our website and are updated periodically.

If AcuLog has a large number of quote requests and projects, on occasion, we may make the tough decision to turn off quoting for all services temporarily while we work to complete active projects.

Timelines quoted for each project are subject to the amount of data, the complexity of the project, the customer's timeline, and other project variances, but most importantly, AcuLog's active customer project queue.

The project start-time begins once a quote has been approved, deposit has been paid, and all logbook image files are uploaded to our team.

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How to pay for services?

Once a quote is approved, an initial invoice will be sent by email requesting either a 50% or 100% deposit to start the project based on your service selection. Customers can pay with any major debit/credit card right from the invoice link online.

Terms are included on all invoices.

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