Services Menu:
Paper to Digital Logbook Conversion
Essentials & Premium
SCOPE:
Includes the paper to digital conversion of your logbooks. We base the estimated cost on the information provided in the customer's submission. If, upon completion, the actual number of lines differs, the final invoice will be adjusted accordingly—either up or down—to reflect the true scope of work. Your flight data will first be transcribed into an Excel spreadsheet and then converted into a properly formatted final .csv file designed for seamless import into LogTen Pro. As a reminder, AcuLog does not transcribe remarks, endorsements (not importable), or approach types; although the quantity of approaches will be captured.
If Premium service selected, an audit will also be performed, and our notes/findings will be added in our draft file.
ACCEPT:
To proceed with services, mark the quote as "accepted" electronically.
SCAN/UPLOAD: **ACULOG DOES NOT ACCEPT ORIGINAL LOGBOOKS**
To scan (take pictures of) or upload previously scanned logbooks and/or upload any other applicable files to our team, please use our secure client portal linked above. This portal is designed for fast, streamlined uploads and ensures your documents are received and processed efficiently. Simply log in, follow the prompts, and submit your files.
DEPOSIT:
After accepting your quote, you’ll receive a separate email with a link to your deposit invoice by email requesting a 50% deposit to start. Payment can be made securely online. Your quoted timeline will not start until your deposit has been paid and all logbook files have been sent to AcuLog to process.
PROJECT UPDATE:
Once your paper to digital conversion is complete and ready for customer review, an AcuLog team member will reach out with a status update email. At that time, the customer will have the option to receive the draft file via email OR to schedule the optional review session for additional one-on-one assistance. See below for details.
Review by Email: You’ll receive a draft Excel file containing all your digitized flight records. It’s the pilot’s responsibility to review and edit this file—particularly for any issues related to our audit notes/findings, poor handwriting, unclear scan quality, or ambiguous entries—and return a revised version to AcuLog for finalizing (and importing, if requested). The most common data corrections include routes.
Virtual Review Session: **OPTIONAL** AcuLog offers one-on-one review sessions. If opted, during these screen-share meetings, a member of our team will walk you through your entire draft file. For Premium clients, this includes going over audit findings. We'll help clarify any discrepancies, edit illegible data in real time, and answer any questions related to your logbook or the import process. These sessions ensure you're fully confident with your flight records. (Sessions are billed at $100/hr. with a 1-hour min. fee. Then, billed in 15-min. increments; average sessions 1-2 hours; fees are added to final invoice)
FINAL PAYMENT:
AcuLog’s final invoice will be calculated at completion and issued by email once the draft file has been emailed or following a review session. After you have approved your draft file, our team will perform a final quality check and generate a completed .csv file. A copy of this finalized file will be sent to the customer by email for their records.
IMPORT OPTIONS:
There are three ways customers can import records into their digital logbook program:
- Customer Import - The customer can take our final .csv file and import it on their own. Some programs will require the customer to do their own import, as AcuLog can not access all programs.
- Standard Import (for LogTen & AIROS users) - AcuLog can submit finals file directly to LogTen/AIROS' teams to initiate the import process. Their teams will import customer files at no additional cost; turnaround time for this service is within 1-2 weeks.
- Priority Import **OPTIONAL** (for LogTen, ForeFlight, MyFlightbook, Safelog, ZuluLog, Garmin Pilot users) - For faster processing, an AcuLog team member can perform the import within 1–2 business days of final file approval. Customer log-in credentials will need to be provided to AcuLog's team; setting a temporary password is strongly encouraged.
If you already have existing flight data in your digital logbook program, please let our team know so we can ensure no duplication or loss of data occurs.
PROJECT COMPLETION:
AcuLog will send each customer an email to confirm the completion and closure of their project and will provide all applicable final files to keep for their records.
Digital Logbook Audits
Comprehensive Digital Audits & Pre-Interview QuickChecks:
ACCEPT:
To proceed with services, mark the quote as "accepted" electronically.
DEPOSIT:
- Comprehensive Digital Audit: After accepting your quote, you’ll receive a separate email with a link to your deposit invoice by email requesting a 50% deposit to start. Payment can be made securely online. Your quoted timeline will not start until your deposit has been paid and all files have been sent to AcuLog to process.
- Pre-Interview QuickChecks: After accepting your quote, you’ll receive a separate email with a link to your invoice by email requesting payment in full to start. Payment can be made securely online. Your quoted timeline will not start until funds have been been paid and all files have been sent to AcuLog to process.
UPLOAD FILES:
Please upload the following two-files:
- A PDF copy of your digital logbook
(no Excel files -- send us what you intend to print/present at an interview; don't scan your original paper logbooks; we do not need them and will not review them. We assume all data was transferred to digital properly by the pilot or another third-party)
- A PDF copy of a Time in Type/Model
(not airline application report, or a time in cat/class)
Report Suggestions:
- LogTen: generate the Jeppesen Pro 27 logbook & time in type (detailed) reports
- ForeFlight: generate the two-page logbook & the experience reports
- MyFlightbook: Open the printer-optimized view; select USA (Facing Pages); select ICAO make/model display, select to show column totals and repeat prev. page totals; add Turbine PIC. For the time in type, navigate to Analysis and select/download total flight time grouped by model.
PROJECT COMPLETION:
AcuLog will send each customer an email to with a copy of their audit notes/findings along with a final invoice for the
Migration/Custom Projects
SCOPE:
Includes the migration of your digital flight records from one program to another, or it involves working on a custom file/project as quoted.
ACCEPT:
To proceed with services, mark the quote as "accepted" electronically.
UPLOAD FILES:
Upload all applicable files to our team, please use our secure client portal linked above. This portal is designed for fast, streamlined uploads and ensures your documents are received and processed efficiently. Simply log in, follow the prompts, and submit your files.
DEPOSIT:
After accepting your quote, you’ll receive a separate email with a link to your deposit invoice by email requesting a 50% deposit to start. Payment can be made securely online. Your quoted timeline will not start until your deposit has been paid and all files have been sent to AcuLog to process.
PROJECT UPDATE:
Once your project is ready for finalizing, our team will email you for a project specific update.
IMPORT OPTIONS:
There are three ways customers can import records into their digital logbook program:
- Priority Import **REQUIRED for LogTen, ForeFlight, MyFlightbook, Safelog, ZuluLog, Garmin Pilot users** - AcuLog team member will perform the import within 1–2 business days of final file approval. Customer log-in credentials will need to be provided to AcuLog's team; setting a temporary password is strongly encouraged.
- Standard Import (AIROS users only) - AcuLog will submit final files directly to AIROS' teams to initiate the import process. Their teams will import customer files at no cost; turnaround time for this service is within 1-2 weeks.
- Customer Import - If the e-log program is not one AcuLog works with, the customer can take our final .csv file and import on their own. Some programs will require the customer to do their own import, as AcuLog can not access all programs.
If you already have existing flight data in your digital logbook program, please let our team know so we can ensure no duplication or loss of data occurs.
FINAL PAYMENT:
AcuLog’s final invoice will be calculated at completion and issued by email once work has been completed.
PROJECT COMPLETION:
AcuLog will send each customer an email to confirm the completion and closure of their project.
⚠️ DISCLAIMERS:
Quoted timelines are subject to change if more than 15-days have passed from the date of the estimate.
Some custom fields in paper logbooks—such as Complex, High Performance, Tailwheel, Turbine, Jet, and similar — are converted into TRUE/FALSE fields in AcuLog’s output file rather than flight-hour values. This approach aligns with most digital logbook systems, which use built-in aircraft profiles to track these attributes. Once your records are imported, you’ll be able to generate detailed reports, including time-in-type, category/class totals, gear type, turbine time, airline application reports, and more.
AcuLog does not input Page Totals, Previous Totals, or Totals to Date into import templates. However, these totals are calculated internally (only during the audit process) to verify overall accuracy.
AcuLog implements rigorous quality controls to ensure highly accurate transcriptions. Because the process involves human input, occasional errors may occur—typically due to illegible handwriting, unclear images, or inadvertent transposition of letters or numbers. Every file undergoes a thorough review before a draft is delivered. The customer will have the opportunity to review and approve data prior to finalization. While route accuracy cannot be guaranteed, our system performs validation checks on airport codes and tail numbers. Any entries that cannot be verified are clearly flagged for review.
A deposit is required to begin most projects. Once work has started, deposits are non-refundable. If a project is canceled, paused, or terminated after work has begun, no refund will be issued. If work has not yet started, refund requests may be considered at the company’s discretion and may be partially approved to account for time spent on administrative setup and preparation. For projects requiring full upfront payment, all payments are final and non-refundable, as services are typically completed within a short timeframe.
Upon engaging AcuLog’s auditing services, we conduct a thorough review to identify potential discrepancies. However, we cannot guarantee that the final file will be entirely free of errors or omissions. The pilot retains full responsibility for reviewing their records and determining any necessary changes. All modifications should be made in accordance with applicable Federal Aviation Regulations (FAR) and Aeronautical Information Manual (AIM) standards.
To avoid a $50 no-show fee for a virtual review session, please contact us at least 24 hours in advance if you need to cancel or reschedule. A late fee of 20% will be applied to invoices that remain unpaid more than 14 days past due (this does not apply to deposit invoices).
Submission of final payment confirms your approval of all completed work and agreement to hold Acuity Solutions, LLC (DBA AcuLog) harmless from any claims or damages related to the services provided.
We are committed to working with every customer until full satisfaction is achieved. If you are not satisfied at any point, we encourage you to contact our team so we can address your concerns.
